WaFlow
Sweet shops and retail
Tell repeat customers about new stock and offers, and remind them when it is time to buy again, from one workspace instead of a personal phone.
See how WaFlow works for shops
Three products for growing businesses
Software that keeps your business moving.
TechFlow builds simple, focused apps that help local and growing businesses sell on WhatsApp, bring patients back to their lab, and keep every godown under control.
No credit card needed to talk to us. We set up each product with you.
Across TechFlow, today
What our apps handled for businesses
Live
48Follow-ups sent
214Lab reports delivered
3Godown alerts
Follow-up sent to Riya M.Festive mithai pre-order reminder
CBC report delivered on WhatsAppSunrise Diagnostics · read in 3 min
Low stock: Detergent 1 kg18 cases left in Bhiwandi godown
Campaign delivered to 320 customersWeekend kaju katli offer
500+Businesses onboarded
10,000+Messages automated daily
4.8/5Average customer rating
3Products, one team
Three apps, each built to solve one problem well.
Start with whichever one you need today. Use them on their own or together. There's no bundled setup.
Bring customers back with better WhatsApp follow-ups.
Run Diwali campaigns, admissions follow-ups, new-stock alerts and repeat-order messages from one workspace, priced for Indian businesses.
- Upload your customer list and send approved campaigns
- Team inbox so every reply gets answered
- Reports on delivery and replies, from ₹799 a month
Bring patients back to your lab, not the big chains.
ReviewsFlow sends reports, review requests and repeat-test reminders from your lab's own verified WhatsApp number. Built for owner-run diagnostic labs.
- Reports delivered on WhatsApp, straight from your LIMS
- Google review request with every report; low ratings come to you privately
- Repeat-test reminders and campaigns, with consent logged for DPDP
Know what's in every godown, case by case.
For distributors, stockists and wholesalers running one or more godowns. Track every case in and out, move expiring batches first, and take retailer orders on WhatsApp without calling the godown.
- Godown-wise stock with inward and dispatch entries
- Batch and expiry tracking, so old stock moves first
- Retailer and salesman orders on WhatsApp, checked against live stock
Who we build for
Five kinds of business, each with one job we try to do properly. Find yours and go straight to that product.
WaFlow
Coaching institutes
Follow up every admissions enquiry and announce new batches to parents and students, with a team inbox so replies reach the right counsellor.
See how WaFlow works for institutesWaFlow
Jewellery stores
Announce collection launches and festive offers to the customers who have bought from you before, using approved templates.
See how WaFlow works for jewellersReviewsFlow
Pathology labs and collection centres
Deliver reports on WhatsApp, ask for a Google review with each one, and remind patients when a repeat test is due. Built for owner-run labs seeing 100 to 500 patients a day.
See how ReviewsFlow works for labsInventoryFlow, in development
Distributors and wholesalers
What we are building: godown-wise stock, plus retailer and salesman orders on WhatsApp checked against live stock before you confirm.
See what we are building and join the waitlistWhy WhatsApp, done properly
Most businesses already message customers on WhatsApp, from a personal number or a broadcast list. It works until it doesn't. Here is what changes when the same messages go out on the official WhatsApp Business Platform.
| Topic | Personal number or broadcast lists | TechFlow products on the official platform |
|---|---|---|
| What customers see | A personal name and number, which customers may ignore or not recognise. | A verified business number that shows your business name. |
| Ban risk | Sending from personal numbers or unofficial tools risks the number being banned, and with it your customer chats. | Official platform, consent first, paced sending. ReviewsFlow has sent 48,600+ reports and 40,000+ campaign messages with zero bans. |
| When staff leave | Contacts and conversations sit on one person's phone and leave with them. | Contacts, templates and conversations stay in the workspace your business owns. |
| Consent records | None. You rely on memory of who agreed to hear from you. | Opt-in is required on the platform. ReviewsFlow logs consent per patient for DPDP. |
| Approved templates | Anything typed by anyone, with no review and no consistency. | Messages sent outside a conversation use pre-approved templates, so wording is checked and reusable. |
| Team access | One phone, one person answering. | A shared team inbox (WaFlow) so any teammate can reply. |
| Reporting | No view of how a campaign did beyond counting replies by hand. | Delivery and reply reports in WaFlow; in ReviewsFlow, an AI monitor watches delivery and block rates. |
When a customer messages you, WhatsApp opens a 24-hour window for free-form replies. Customers can also block or report a number, which affects its quality, so relevance matters as much as permission.
What getting started looks like
No card is needed to talk to us. Here is the usual path for WaFlow and ReviewsFlow. InventoryFlow is not live yet, so for now that is a waitlist.
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Talk to us
Message us on WhatsApp or contact us. For WaFlow you can also book a free consultation at getwaflow.com. Tell us what you sell or run and who you want to reach.
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Set up your number and templates
Guided onboarding connects your WhatsApp Business number and gets your message templates ready for approval. For ReviewsFlow this starts with one WhatsApp call.
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Send your first campaign or report
In WaFlow you upload your customers, choose an approved template and send or schedule it. In ReviewsFlow the first automated report goes out from your lab's number; most pilot labs sent theirs within a week.
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Review results and adjust
Check delivery and replies in WaFlow reports, or the delivery and block rates ReviewsFlow monitors. Keep what worked, change what didn't, and send the next one.
Trust and your data
Your customers' numbers are your most useful asset. This is how we treat them.
The official WhatsApp Business Platform
Messages go through the official platform, not unofficial tools or workarounds that put your number at risk.
Consent logged for DPDP
ReviewsFlow records consent for every patient, so you can show when and how someone agreed to be contacted.
Opt-outs are honoured
In ReviewsFlow, a patient who replies STOP is removed instantly. WhatsApp requires opt-in for every business, whatever product you use.
You own your customer list
The contacts are your customers, not ours. They stay in a workspace your business controls, whoever on your team joins or leaves.
Independent of Meta
TechFlow is an independent company that builds on the WhatsApp Business Platform. We are not Meta and do not speak for it.
A person to ask
Questions about data or a privacy request? Read our privacy policy or write to info@techflowsolutions.in.
Small teams, real results.
★★★★★
"WaFlow turned our WhatsApp chats into an actual sales channel. We stopped losing customers to forgotten follow-ups within the first week."
"Festive campaigns used to be a scramble on someone's personal phone. Now they go out on time and customers actually reply."
"Patients used to call the front desk asking if reports were ready. Now the report lands on WhatsApp before they ask, and the review request goes out with it. We did nothing extra."
Common questions
Can't find what you need? Contact our team.
Is TechFlow one login for all three products?
No. WaFlow, ReviewsFlow and InventoryFlow are separate apps, each run by its own team, so you sign up for each product on its own site.
How much does WaFlow cost, and is setup hard?
WaFlow starts at ₹799 a month on the annual plan, or ₹1,200 a month billed half-yearly. It uses the official WhatsApp Business Platform, and guided onboarding gets your first campaign out. Book a free consultation at getwaflow.com; no card needed to chat.
Who is ReviewsFlow for, and will my WhatsApp number get banned?
ReviewsFlow is for owner-run diagnostic labs and collection centres, currently piloting in Mumbai and Pune. It runs on the official WhatsApp Business API with consent logged per patient and paced sending: 48,600+ reports and 40,000+ campaign messages sent so far with zero bans. One plan, ₹2,499 a month.
Is InventoryFlow available yet?
Not yet. We're building it with distributors, stockists and wholesalers who run their own godowns, in any trade. Join the waitlist and we'll invite you to the early-access group to shape what ships first.
Do I need to understand the WhatsApp API?
No. The products use the official WhatsApp Business Platform for you, and guided onboarding handles the setup. You work in the app: upload contacts, pick a template, send.
Can I keep using my existing number?
Messages go out from a number registered on the official platform, and that number shows your business name once verified. Which number to use depends on how it is set up today, so message us before you decide and we will tell you what is possible.
Will it work with my lab software or billing software?
ReviewsFlow works alongside your lab's LIMS, so reports go out from the system you already use. InventoryFlow is being built to work alongside billing software, with opening stock imported from Excel or a billing-software export. WaFlow starts from an uploaded customer list.
What happens when someone opts out?
We stop messaging them. In ReviewsFlow, a patient who replies STOP is honoured instantly, and consent is logged per patient. You should only message people who have agreed to hear from you; WhatsApp requires it.
Where are you based?
TechFlow Solutions is at 1st floor, Dr Annie Besant Rd, Worli, Mumbai 400030. Call or WhatsApp +91 81695 11872, or email info@techflowsolutions.in. See the contact page for a map.